Important Information AllYouNeed Hotel Klagenfurt
we are glad you chose us for your hotel accommodation and give you a warm welcome.
Our team is at your disposal for any requests.
Please note the following important information
💶 AVAILABLE AT RECEPTION
You can buy umbrellas, sleeping masks, concert tickets and more at our reception. Have a look at the items here.
ATMs are available around the clock. Please contact the reception for information about the nearest bank or ATM.
Breakfast is served from 7:00 am to 10:00 am in the breakfast room on the top floor. At the moment we have staggered breakfast times: please book the desired breakfast time at the reception desk.
If you have to leave the hotel before breakfast starts, you have the possibility to order your “breakfast to go” until 10:00 am the previous day.
Dogs are not allowed in the breakfast room.
If you leave before 7:00 am, we kindly ask you to settle your bill the evening before your departure. On departure day we ask you to check out at 11:00 am at the latest. You are very welcome to store your luggage at the reception (no luggage storage possible on 30th of September). If you plan to extend your stay, please let us know as soon as possible.
We accept all major credit cards, such as American Express, Diners Club, MasterCard and VISA, as well as EC cards (Maestro).
Please contact the reception if you need medical help. Our reception team will also gladly help you to find the nearest pharmacy.
🚰 DRINKING WATER
The tap water in Austria is known for it´s high quality. You can drink it without any worries.
🧪 ENTRY TESTS
To visit places such as restaurants and theatres in Austria, you are required to show a negative Covid test (or proof of vaccination/past COVID infection). More information HERE.
Electricity: 220 V/50 Hz.
📞 EMERGENCY NUMBERS
122 = fire department
133 = police department
144 = rescue department
🏃 EMERGENCY ROUTE
In case of fire please use the emergency route only. An emergency route plan as well as further information about fire prevention can be found on your room door.
We offer free Wi-Fi and LAN in every room. Free Wi-Fi is also available in the lobby.
Network name: allyouneed
The hotel´s main entrance will be locked at 11:00 pm.
We kindly ask you to take your room key with you in the evening, as it is also used for the main entrance. You can borrow a second key for a deposit.
🧺 LAUNDRY SERVICE
In cooperation with our partner laundry, clothes can be left for cleaning at the reception. Our reception team will provide you with price lists and laundry bags.
💎 LIABILITY FOR VALUABLES
Valuables can be deposited in the hotel safe at the reception for a small fee. Please note that the hotel cannot accept liability for them if stored otherwise.
📤 LOAN ITEMS
For a deposit you can borrow the following loan items at the reception: irons and ironing boards, LAN-cables, adapters and alarm clocks. Dental kits and sewing kits are available free of charge.
🕰️ OPENING HOURS
Our reception is open daily from 7:00 am to 11:00 pm. In cases of emergency outside the opening hours please contact the night audit via the communication system next to the hotel´s main entrance.
Attention! The surrounding area of the hotel is partly short time parking area. A limited number of hotel parking places is available for a fee.
Your room is equipped with a direct phone call facility. Additionally you can send a fax, copy and print at the reception for a fee.
Reception = 100
Room to room = room nr. (e.g. 220) ground floor 001,002
In- house calls are free of charge.
National calls: 0,58 Eurocent per minute
📯 POST OFFICE/STAMPS
Stamped mailings can be left at the reception. Our reception team will gladly help you to find a post office nearby.
Vending machines for beverages and snacks are located in the lobby.
We kindly ask you to respect our non-smoking policy in the entire hotel. Please use our smoking terraces open from 7:00 am to 11:00 pm located on the top floor.
📺 TV CHANNELS
A list of our channels can be found HERE.
⏰ WAKE UP CALLS
Please contact the reception to settle a wake-up call.
Our team strives to offer you the most pleasant stay.
Still, if there is any reason to be discontent, please let us know as soon as possible to give us the opportunity to solve upcoming issues at your satisfaction.
We wish you a pleasant stay!
Your AllYouNeed Hotel Klagenfurt team
AllYouNeed Hotel Klagenfurt
9020 Klagenfurt am Wörthersee